SAIL Seafarers Advice and Information Line - Help with Money Worries.

"SAIL is the only UK-wide Citizens Advice for seafarers and their partners. We are all experienced professional advisers who understand the issues you face.

SAIL’s help is completely free. We provide support by phone, email and Zoom. SAIL also has monthly advice outreaches at Care Ashore, VOS and QVSR.

We’re all Citizens Advice trained and the quality of our advice is checked regularly."

The services SAIL provide are varied and include any financial issues you might have: 

Money Worries:

Whether it’s a period of illness, loss of your job or a sudden unexpected bill, it’s easy to let your financial situation get out of control.

So if you’re worrying about money, get in touch with us. We can advise on debt or give you help on how to manage your finances better.

All our advisers are fully trained to give debt advice and help you find the best way out of your money problems.

In fact, SAIL’s got a specialist quality mark for debt advice so you’re in safe hands. We’re regulated by the FCA to give 1-to-1 debt advice.

The law about debt in Scotland is very different to the rest of the UK. We can help.

Some tips when you’re having money worries:

  • Don’t ignore the problem as it will probably get worse
  • Do get help as soon as possible, but
  • Don’t ever pay for debt advice
  • Do get all your statements together so you know your situation
  • Do keep speaking to your creditors
  • Do deal with the most important debts first — rent & mortgage arrears, utility & council tax debts, court fines.

Our phone lines are open from 10am to 4pm on weekdays. Calls to our number are completely free from UK landlines and mobiles.

 0800 160 1842.  An online contact form is also provided on their website at: Contact - SAIL

For general advice or for other concerns please see the website for relevant options: Information & Advice - SAIL