From BFPO:
In January 2023, BFPO informed customers of important changes when sending mail and parcels via the BFPO system to European Union member states as part of the European Union Import Control System 2 requirement. Its important to note that these changes are not unique to BFPO mail and will be applied to all worldwide mail.
The main change to BFPO customers sending items to EU locations is the introduction of Harmonised System Codes which need to be included as part of the business to customer/e-commerce item customs declarations. As a basic rule, businesses who send international mail should already be including Harmonised System Codes as part of their item data declarations and from the 01 July 2023 any items addressed to EU locations that do not have mandatory data fields completed will be at risk of being delayed or even returned.
For Service Families:
The inclusion of Harmonised System Codes as part of the customs declaration requirement for Private BFPO Customers, posting items over a Post Office Counter remains undecided and BFPO will provide updates once these are confirmed by Royal Mail.
At this stage private customers are encouraged to read guidance on how to identify Harmonised System Codes which they may need before visiting their local Post Office to add to customs declarations.
