Accommodation

Welcome to the Accommodation forum area. This area will provide tailored updates, information and resources. 

We welcome you to use the Discussion section within this topic area to ask questions and start discussions. The forum is here to provide a safe environment for you to source information and meet like-minded people.  

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  • Service Family Accommodation Safety Reminders

    Service Family Accommodation Safety Reminders Safety Notice Regarding Checking Window Restrictors in SFA   The safety of families living in Service Family Accommodation (SFA) and Substitute Service Families Accommodation (SSFA) is a top priority. With warmer weather meaning more windows wil...
    • 20 May 2022
  • JSHAO June - July 2022 Housing Briefs

    JSHAO June - July 2022 Housing Briefs Joint Service Housing Advice Office (JSHAO) new March briefing dates.   Get a better understanding of what your housing options are.   Full details of JSHAO here.   Briefing dates and access details below:   08/06/2022&n...
    • 13 May 2022
  • Information for the MOD Housing Community - 12 May 2022.

    Information for the MOD Housing Community - 12 May 2022. The latest updates from DIO* on the appointments issue in the South East and South West and potential issue of missed appointment in the North and Central Regions: Update on the appointments issue in the South East and South West By next week, VIV...
    • 7 May 2022
  • Military Coworking Network Online Event - Life After SFA.

    Military Coworking Network Online Event - Life After SFA.  Online Event - Life after SFA - do you dream of owning your own home one day? Join Tinika Sooley and Michelle Gower from Uniform Properties Ltd to find out more about how they are helping military families get their feet on the property ladder...
    • 7 May 2022
  • Service Family Accommodation (SFA) Communications Update - 28 Apr 2022

    Service Family Accommodation (SFA) Communications Update - 28 Apr 2022 This message provides an update on the issue affecting appointments in the South East and South West Regions: Last week an issue arose where appointments were not transferred between Pinnacle and VIVO systems. This impacted families in the South Eas...
    • 28 Apr 2022
  • Tri-Service Future Accommodation Model Live Forum - 4th May 2022

    Tri-Service Future  Accommodation Model  Live Forum - 4th May 2022 The next Tri-Service FAM Forum will be held on Wednesday 04 May at 10:00 hrs. This is an opportunity to understand the FAM options available and for you to put your questions, views or concerns to the team. The forum is open to Service personn...
    • 26 Apr 2022
  • Service Family Accommodation (SFA) Communications Update

    Service Family Accommodation (SFA) Communications Update This message from DIO provides an update on the issue affecting appointments in the South East and South West Regions. As reported on 21 April, DIO is aware of an issue where VIVO’s system is not receiving appointments being transferred by Pinn...
    • 25 Apr 2022
  • Single Living Accommodation (SLA) Survey

    Single Living Accommodation (SLA) Survey The Single Living Accommodation Survey is now open! This Single Living Accommodation (SLA) survey is a key opportunity for you to share your views on the current offer and shape the future of Defence SLA accommodation. The survey aims to find out: &m...
    • 20 Apr 2022
  • Forces Help to Buy

    Forces Help to Buy Forces Help to Buy this scheme, designed to help you get on the property ladder, launched on 1 April 2014 with the aim of running for three years, but due to its popularity it has now been extended until the end of 2022.  You will be able to b...
    • 14 Apr 2022
  • Do you know about Disturbance Expense?

    Do you know about Disturbance Expense? Disturbance Expense (DE) is designed to contribute towards the necessary additional expenses that may arise when the Services require their personnel to relocate on permanent assignment, however not all moves will qualify. Unit admin staff can ...
    • 13 Apr 2022
  • New arrangements to support Service Family Accommodation – Future Defence Infrastructure Services Programme

    New arrangements to support Service Family Accommodation – Future Defence Infrastructure Services Programme Defence Infrastructure Organisation (DIO) Update. From yesterday, 11 April, the National Service Centre (NSC) started to receive and log routine maintenance calls. As expected, Pinnacle received a huge volume of calls (2270) and had extra teams in pl...
    • 12 Apr 2022
  • Removal Services

    Removal Services Are you moving and not sure if your removals will be funded?  JSP 752 provides  full guidance on the circumstances that would warrant removals to be paid at public expense and undertaken by the authorised MOD contractor. Unit admin staff c...
    • 12 Apr 2022
  • Service Families Accommodation (SFA) Applications

    Service Families Accommodation (SFA) Applications Applications for SFA are made by the service person using the electronic (e) 1132 MOD Form on the Defence Intranet. For data security reasons the electronic e-1132 is only accessible when logged on to a MOD computer system that has access to the Def...
    • 11 Apr 2022
  • The new Service Family Accommodation Contracts are now in service

    The new Service Family Accommodation Contracts are now in service The new Future Defence Infrastructure Services (FDIS) Accommodation contracts that replace the National Housing Prime (NHP) contract have been in service for nearly a week. Please continue to check the SFA Gov.UK website, Pinnacle&nbs...
    • 7 Apr 2022
  • Pinnacle Embarks on Landmark MOD Accommodation Services Contract.

    Pinnacle Embarks on Landmark MOD Accommodation Services Contract. Today marks the start of Pinnacle Service Families landmark contract to deliver National Accommodation Management Services (NAMS) for 49,000 Service Family Accommodation (SFA) homes across the UK, on behalf of Defence Infrastructure Organisation...
    • 1 Apr 2022
  • New FDIS Accommodation Contracts Explained.

    New FDIS Accommodation Contracts Explained. Today (1st April 2022) is the first day of our new accommodation contracts, which will impact the lives of almost 40,000 military families across the UK. The new contracts have been designed with the needs of Service families at their heart. DIO ...
    • 1 Apr 2022
  • Future Defence Infrastructure Services (FDIS) Go Live 1st April 2022

    Future Defence Infrastructure Services (FDIS) Go Live 1st April 2022 The new FDIS Accommodation contracts, which have gone live today, 1st April 2022, were developed with military families fully in mind and offer the opportunity to innovate and deliver more responsive, flexible services to the Armed Forces and their f...
    • 1 Apr 2022
  • Pinnacle Service Families

    Pinnacle Service Families Only a few days to go until Pinnacle Service Families start to deliver housing services to over 49,000 Service Family Accommodation (SFA) homes across the UK.From Friday, 1st April here’s how Service Personnel and their families can get in touc...
    • 30 Mar 2022
  • SFA Housing Services - e1132 Service Temporarily Offline Notice

    SFA Housing Services - e1132 Service Temporarily Offline Notice The e1132 site will be temporarily offline from 12.00 on 31 March to 08.00 on 1 April as part of the changeover to new Service Family Accommodation contracts. Move in and move out appointments will be attended by @PinnacleSF from 1st April. Customer ...
    • 30 Mar 2022
  • Future Accommodation Model Live Forum

    Future Accommodation Model Live Forum The next Tri-Service FAM Forum will be held on Wednesday 06 April at 10:00 hrs. The forum is open to Service personnel, families and partners. Full details are included in the infographic below and if you would like an invite to the MS Teams dial-i...
    • 29 Mar 2022
  • Temporary Impact to SFA Housing Services from 1 April.

    Temporary Impact to SFA Housing Services from 1 April. The changeover to new SFA contracts on 1 April will temporarily impact some housing services while new teams are set up. This includes routine maintenance and repairs, move in and move out procedures, complaints and furniture requests. Emergency and ...
    • 28 Mar 2022
  • Property Finding and Purchase Management Services - Advice and Guidance

    Property Finding and Purchase Management Services - Advice and Guidance The Armed Forces Covenant Team have been made aware of a “Property Finding and Purchase Management” service on the market that can tie personnel into aggressive contracts, with the unfortunate consequence that some have fallen foul o...
    • 28 Mar 2022
  • New Service Family Accommodation Contracts - Update 25 March 2022

    New Service Family Accommodation Contracts - Update 25 March 2022 As part of the changeover of SFA contracts on 1 April, from tomorrow until 10 April, no appointments will be made for routine repairs. If you’re not sure if your repair is routine or more urgent, please call to find out. Emergency or urgent iss...
    • 25 Mar 2022