The Pinnacle National Service Centre will experience a systems outage this Saturday (25 March) from around 09:00 to 17:00. This is due to works being undertaken to enable future systems capabilities. For emergency and urgent requests, please continue...

Please follow this link to read more.

Civilian Housing Briefs provide valuable information to assist you in making informed decisions on your future housing options.  The briefs are for everyone interested in their civilian housing options, for whatever reason, and not just for tho...

To read the latest DIO SFA Update please see the PDF attached below

The next Tri Service FAM Live Forum is at 1000hrs on 7 March 23. So if you are currently based at one of the FAM pilot sites or being posted in the near future, join the call to find out about your accommodation options. To join the Live Forum see th...

We are fast approaching the end of the Future Accommodation Model (FAM) pilot on the 31 March 23. If you are based at a FAM pilot site please follow the check list and contact your FAM Cell for answers to your quires. Local FAM Cell team emai...

Saltash Plymouth PL12 6LJ China Fleet Club Homepage

75-80 Queen St Portsea Portsmouth PO1 3HS Royal Maritime Club - Homepage

63-79 Seymour StreetLondonW2 2HF VSC Homepage

DIO has created a dedicated SFA group on Defence Connect to provide Service personnel with a platform to find useful information about their homes, engage with DIO, and ask & answer questions on all things accommodation.    The main fea...

Join the call on 14 Feb 23 for the next Tri Service FAM Live Forum to find out about your accommodation options on the three FAM pilot sites. See the poster below for details.

DIO has introduced a new Service Family Accommodation newsletter, Families First - Issue 1, to provide families with important information about their homes.   Families First will include updates on the measures DIO and its suppliers are taking ...

Over the past three years the FAM Pilot has set out a clear vision on how to modernise the accommodation offer and is committed to improving the fairness with which accommodation is allocated and how Defence makes best use of it to ensure value for m...

REMINDER- Join the FAM team for a Tri-Service FAM live forum on the 17 January at 10:00. Service personnel, families and partners are ALL welcome. Dial in with the details below or for a Microsoft Teams invite email one of the FAM Cells: People-FAM...

Dates for Defence Business Services' Civilian Housing Briefs for the early part of 2023 have now been announced. The briefs are for everyone interested in their civilian housing options, for whatever reason, and not just for those leaving the Servic...

Read about Navy wife Becky and her families FHTB journey. To read the article and for more information on eligibility and how to apply go to Forces Help to Buy (FHTB).

DIO Chief Executive Mike Green letter to Service Personnel and their families living in SFA DIO’s Chief Executive Mike Green has written to families to apologise for the level of service that many are receiving under the new accommodation contr...

From 1 January 2023, The Forces Help to Buy Scheme will become an enduring policy, ensuring its availability to all service personnel now and in the future. The scheme enables service personnel to borrow up to 50% of their salary, up to a maximum of ...

Dear Family, I am sorry that the level of service that some of you are receiving under the new accommodation contracts is below that which we had promised and that you deserve. Both myself and Defence Ministers are actively engaging with suppliers o...

In order to direct issues more appropriately and to reduce the high volumes of e-mail traffic to the main address, Pinnacle have provided a number of options so instead of emailing [email protected] customers can now go di...

The next Tri Service FAM Live Forum is at 1000hrs on 17 January 23. So if you are currently based at one of the FAM pilot sites or being posted in the near future, join the call to find out about your accommodation options. Links included in the inf...

DIO and its suppliers take reports of damp and mould extremely seriously and have a robust plan in place to deal with reports of damp and mould in your homes. We are investing £73m this year on replacement windows, doors, roofs and upgrade...

Please contact the National Service Centre (NSC) if you need to raise an urgent issue, such as a loss of heating or hot water, over the festive period. The NSC is open 24 hours a day. Call 0800 0318628, Option 1. If you experience any significant w...

The latest update has been provided to the Defence Accommodation Strategy Questions and Answers document. We will continue to post any updates received here as soon as we receive them. Download the the Q&A PDF document below:

'Cornish Charm', HMS Heron's Holiday Home in Cornwall is situated near Bude and has 3 bedrooms (1 Master Double and 2 Twin Rooms).  It is equipped with an Electric Fire & Gas Central Heating, a TV with BlueRay DVD ...